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Hotel De Glace, Quebec City

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From338US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1860 Boulevard Valcartier, Quebec City, Canada, G1G 5H9

Hotel De Glace, an annual ice hotel in Quebec City, presents a magical experience reminiscent of a fairy tale. Its architecture resembles an enchanting medieval castle, crafted entirely from ice and snow. Open from January through March, it attracts couples, families, and friends seeking a unique accommodation. The hotel is located near the popular Valcartier complex, offering a range of winter activities.

Location

Located 28 km from Gare du Palais and 25 km from Quebec/Jean Lesage International Airport, Hotel De Glace is easily accessible. Nearby, the Valcartier complex offers a range of amenities, including a nightclub, bar, and gym. The hotel is a short distance from various winter activities, including skiing at Village Vacances Valcartier. Guests can also explore golf at Club de Golf Lorette and Golf Royal Charbourg.

Rooms

Guests experience temperatures between -3 and -5 degrees Celsius in their rooms. Each stay includes an arctic sleeping bag, ensuring comfort amidst the cold. Access to a room in Hôtel Valcartier allows guests to shower and store their luggage. Alternative bedding arrangements can be made if guests find the temperature too cold.

Eat & Drink

Dining at Hotel De Glace is centered at the O'Grill, featuring classic Quebec fare like salmon tartare, steaks, and glazed duck. Guests can enjoy breakfast at Le Dijon at the nearby Four Points by Sheraton Quebec. A welcome cocktail served in an ice glass is included with each room rate. Meal services cater specifically to the guests of Hotel De Glace.

Leisure & Business

Hotel De Glace offers exciting leisure activities, including three ice bars and lounge areas with a capacity of 400 people. The venue includes a Nordic relaxation area with outdoor spas, hot tubs, and saunas under the stars. An ice slide is available for guests of all ages, adding to the fun. The hotel also emphasizes accessibility, allowing individuals with disabilities to visit.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room
Max:
2 persons
15 m² 
Bed options:
1 King-size bed
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Getting around

A list of all available modes of transport

City Centre
Quebec City 25.0 km
Airports
Quebec/Jean Lesage International (YQB) 24.8 km
Train
Gare du Palais 24.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Car park
  • 24-hour reception

Dining

  • Restaurant
  • Bar/ Lounge area
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Location

1860 Boulevard Valcartier, Quebec City, Canada, G1G 5H9
Map view
1860 Boulevard Valcartier, Quebec City, Canada, G1G 5H9
Nearby
Amusement Park
Valcartier Vacation Village
350 m
Restaurants
Resto Safari
540 m
1860 Boulevard Valcartier Village Vacances Valcartier
O'Grill
540 m
1860 Boulevard Valcartier

Reviews and Ratings

Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
cozy rooms
great location
unfriendly service
average dining
6.6/10
Nice
Rooms
8.0
Location
8.3
Service
5.0
Dining
6.5
Guest reviews
6.6/10
based on 24 reviews
8.4
8.4/10based on 13 reviews
Matthew
United Kingdom, May  2024
6.8/10

I found the hotel to be ideally located in the Valcartier resort area with convenient access to the outside hot tube and Quebec attractions. While the service was a bit unfriendly and unhelpful, the rooms were cozy with a fireplace ambiance, but the price might not fully reflect the overall experience.

Rooms
8.0
My room with the fireplace and red curtains was charming and comfortable.
Service
5.0
I encountered some difficulties with the service; they seemed unfriendly and unresponsive to my questions, which was disappointing.
Location
9.0
The hotel is perfectly situated in the Valcartier resort area, providing easy access to the outside hot tube and Quebec attractions.
Dining
7.0
The dining experience was satisfactory, and I particularly enjoyed the homemade bread.
Facilities
6.0
The facilities were adequate for my needs, but there is room for improvement in terms of value for money.
Thomas
United Kingdom, April  2024
6.8/10

The hotel is located in the Valcartier resort area, offering a great setting for a relaxing stay. The rooms are cozy with fireplaces and charming red curtains, although the service can be improved. The outside hot tub adds to the experience, but communication with the staff for inquiries was challenging. Dining featuring regional products is a nice touch, but service and responsiveness need enhancement.

Rooms
8.0
The rooms with fireplaces and red curtains create a cozy atmosphere.
Service
5.0
Service was unfriendly and lacked responsiveness during my stay; improvement is needed.
Location
9.0
The hotel is situated in the Valcartier resort area, perfect for a peaceful retreat.
Dining
6.0
Dining with regional products was a nice touch, but service needs improvement.
Facilities
7.0
The outside hot tub enhances the experience, but communication could be better.
Stephen
United Kingdom, April  2024
7.4/10

The hotel is located in the Valcartier resort area, offering easy access to the briefing area and an outside hot tub, within the Quebec region. The service was lacking, with unfriendly staff who couldn't answer questions and poor response via customer service email. The dining experience featured juicy steaks but had its drawbacks. The facilities were impressive overall.

Rooms
8.0
The room with the red curtains and fireplace was cozy and inviting.
Service
5.0
The service was unfriendly and unhelpful, lacking in responsiveness.
Location
9.0
The hotel is conveniently situated in the Valcartier resort area and offers access to the outside hot tub, ideal for relaxation.
Dining
7.0
The dining experience offered juicy steaks but could be improved.
Facilities
9.0
The hotel boasts modern facilities that enhance the overall stay.
cozy rooms
unfriendly service
Geoffrey
United Kingdom, April  2024
6.6/10

A mixed experience at the hotel with cozy rooms and some service issues. The location is convenient with nearby attractions, but the dining and communication need improvement. Prices are reasonable overall.

Rooms
8.0
The room with the red curtains and fireplace was cozy.
Service
5.0
Service was unfriendly, and communication was lacking despite my respectful approach. Email responses through customer service were also slow.
Location
7.0
Convenient location to the area for the briefing and the outdoor hot tub in the Valcartier resort area.
Dining
6.0
The dining experience needs improvement despite offering fresh farm-to-table products.
Facilities
7.0
Facilities were adequate for a comfortable stay.
Johnny
United States, March  2024
6.2/10

I had a mixed experience at this hotel. While the location was convenient for the briefing, being in the Quebec area, the service was unfriendly and disappointing. Despite the outside hot tub at the Valcartier resort area being a nice touch, the lack of responsiveness from the staff was a significant drawback.

Rooms
8.0
I stayed in a room with red curtains and a fireplace which added a cozy ambiance.
Service
5.0
The service was unfriendly, and the staff couldn't answer my questions despite my respectful approach. Additionally, they were unresponsive to emails through customer service.
Location
7.0
The hotel's proximity to the briefing area and the Quebec region was convenient. The outside hot tub in the Valcartier resort area was a nice feature.
Dining
6.0
The dining experience lacked variety, although the fresh-cracked eggs were a highlight.
Facilities
6.0
The facilities were decent overall, but the service negatively impacted the overall experience.
James
United Kingdom, March  2024
5.8/10

The hotel is located in the Valcartier resort area with an outside hot tube, offering a tranquil setting for a relaxing stay. The rooms come with a cozy fireplace and charming red curtains, creating a warm ambiance. Unfortunately, the service was unfriendly and unhelpful, making it challenging to get assistance. The dining experience, while offering organic fruits, left much to be desired. The facilities at the hotel were decent, but the lack of responsiveness from the staff detracted from the overall experience.

Rooms
8.0
The rooms are beautifully appointed, each equipped with a lovely fireplace and elegant red curtains.
Service
5.0
I found the service to be unfriendly and unhelpful; despite my respectful approach, I struggled to get my questions answered, and communication through customer service was ineffective.
Location
7.0
The hotel's location within the Valcartier resort area is charming, offering easy access to the outdoor hot tub and the surrounding Quebec area.
Dining
5.0
The dining experience, while providing organic fruits, fell short of expectations and lacked variety.
Facilities
6.0
The facilities were decent, but the unfriendly service overshadowed the overall experience.
William
United Kingdom, March  2024
6.8/10

The hotel offers a cozy stay with charming rooms featuring fireplaces and red curtains. The service was lacking friendliness and responsiveness, making interactions somewhat disappointing. Situated in the Valcartier resort area, the location provides easy access to the briefing area. The dining experience revolves around artisan bread, offering a unique culinary touch. Despite these aspects, the facilities are well-maintained, ensuring a comfortable stay.

Rooms
8.0
The rooms with fireplaces and red curtains are charming and cozy.
Service
5.0
The service was unfriendly and unresponsive, impacting the overall experience.
Location
7.0
The hotel is located in the Valcartier resort area, providing convenient access to the briefing area.
Dining
7.0
The dining experience revolves around artisan bread, adding a unique culinary flair.
Facilities
8.0
The facilities are well-maintained, contributing to a comfortable stay.
Henry
United Kingdom, February  2024
6.8/10

The hotel is situated in the Quebec area, with an outside hot tube, and close to the Valcartier resort area. The rooms offer a cozy ambiance with a fireplace, red curtains adding a touch of elegance, and a fireplace for extra warmth. However, the service was unfriendly, and communication was challenging, especially through customer service channels. Nevertheless, the location is convenient for exploring the Quebec area and enjoying the outdoor hot tube. The facilities provided at the hotel are satisfactory.

Rooms
8.0
The rooms are cozy with a fireplace and stylish red curtains.
Service
5.0
The service was unfriendly and lacked responsiveness to inquiries.
Location
9.0
The hotel is ideally located in the Quebec area, close to the Valcartier resort area.
Dining
7.0
The dining experience included fried fish.
Facilities
7.0
The facilities offered are adequate for a comfortable stay.
Convenient Location
Unfriendly Service
Warren
United States, December  2023
6.4/10

I enjoyed my stay at the hotel overall, but there were some ups and downs. The rooms were comfortable and cozy with lovely red curtains, but not having a fireplace as described was a bit disappointing. Unfortunately, the service fell short as the staff seemed unfriendly and unhelpful even though I remained respectful and there were issues with communication through customer service. The location, however, was quite convenient being in the Valcartier resort area, but the briefing area could be more clearly marked. Dining options were average with a selection of cured meats; nothing outstanding. The facilities were decent overall, but there is room for improvement.

Rooms
8.0
The rooms with the red curtains were comfortable and cozy, although the missing fireplace was a letdown.
Service
5.0
I found the service to be unfriendly and unhelpful, especially with communication issues through customer service.
Location
7.0
The hotel is located in the Valcartier resort area, which is convenient, but the area for the briefing could be more clearly indicated.
Dining
6.0
The dining experience offered cured meats, nothing exceptional.
Facilities
7.0
The facilities were decent overall, but there is room for improvement.
John
United Kingdom, November  2023
7.0/10

The hotel is ideally located in the Valcartier resort area, offering a relaxing stay. The rooms are cozy and clean, but the service could be more attentive. The home-made ice cream is a pleasant dining highlight, adding a touch of sweetness to the stay.

Rooms
8.0
The rooms are comfortable and clean, perfect for a peaceful night's sleep.
Service
5.0
The service was not very responsive, and it lacked a welcoming touch.
Location
9.0
The hotel is situated in the Valcartier resort area, providing easy access to the outside hot tub and surrounding attractions.
Dining
7.0
The highlight was the delightful home-made ice cream, but overall dining options were average.
Facilities
6.0
The facilities met basic needs but lacked some modern amenities.
Rodney
United States, October  2023
6.8/10

I had a mixed experience at the hotel. The rooms were cozy with a nice fireplace and red curtains, but the service fell short as they were unfriendly and unhelpful despite my respectful attitude. The location was convenient within the Valcartier resort area, but the dining options were not up to par with high-quality products.

Rooms
8.0
The rooms were cozy with a lovely fireplace and charming red curtains.
Service
5.0
I found the service to be unfriendly and unhelpful, which was disappointing.
Location
8.0
The hotel's location in the Valcartier resort area was convenient and provided easy access to the briefing area and outdoor hot tubs.
Dining
7.0
Although the dining options were not exceptional, the high-quality products made up for it.
Facilities
7.0
The facilities were adequate, but nothing particularly stood out.
Philip
United Kingdom, October  2023
7.2/10

This hotel is a mixed bag - cozy and charming rooms with fireplaces but disappointing service. The location is ideal for exploring the Valcartier resort area, but the unfriendly service stands out. The lack of responsiveness through customer service is a downside. Overall, a quaint stay with pros and cons.

Rooms
8.0
The rooms with red curtains and fireplaces are cozy and charming.
Service
5.0
The service is unfriendly and lacks responsiveness through customer service.
Location
9.0
The location is ideal for exploring the Valcartier resort area.
Dining
7.0
Facilities
8.0
The presence of an outdoor hot tub is a highlight.
Mick
United Kingdom, September  2023
7.0/10

The hotel had a cozy atmosphere with lovely red curtains and a charming fireplace in the room. The service was a bit lacking, as the staff seemed unfriendly and didn't provide helpful answers despite my respectful approach. The location was ideal for relaxation, especially with an outside hot tub in the Quebec area nearby. The dining experience offered fresh unlimited pancakes, which was a delightful treat. Overall, a mixed experience with some highlights and drawbacks.

Rooms
8.0
The room had a cozy ambiance with red curtains and a fireplace.
Service
5.0
The service was unfriendly, and the staff couldn't answer my questions satisfactorily, even with a respectful attitude.
Location
9.0
The hotel's location was great, especially with an outside hot tub in the Quebec area for added relaxation.
Dining
7.0
The dining experience featured fresh unlimited pancakes, which were enjoyable.
Facilities
7.0
The facilities provided were decent and added to the overall stay.
Les
United Kingdom, September  2023
7.4/10

The hotel is ideally located in the Valcartier resort area, perfect for exploring the surrounding attractions. The rooms are cozy and clean with charming red curtains, offering a relaxing atmosphere. However, the service was disappointing as the staff seemed unfriendly and unhelpful, lacking the expected level of hospitality. The outside hot tub was a great feature, adding a touch of luxury to the stay.

Rooms
8.0
The rooms with the fireplace and red curtains were comfortable and cozy.
Service
5.0
The service was unfriendly and unhelpful, which impacted my overall experience.
Location
9.0
The hotel is located in the Valcartier resort area, providing a serene and picturesque setting for a relaxing stay.
Dining
7.0
Facilities
9.0
The facilities, including the outside hot tub, added a luxurious touch to the stay.
Robert
United Kingdom, August  2023
6.4/10

I really enjoyed my stay at the hotel. The rooms were cozy, but I wish they had better service. The location was excellent for the briefing and relaxing in the outside hot tube. I missed having a dining option at the hotel, focusing only on local pastries.

Rooms
8.0
The rooms were cozy with a fireplace and red curtains.
Service
5.0
The service was unfriendly and unhelpful; even though I stayed respectful, they couldn't answer my questions properly. Also, they are not responsive to emails through customer service.
Location
9.0
Dining
5.0
The dining experience lacked variety, only offering local pastries.
Facilities
7.0
The facilities were decent, but there is room for improvement.
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Rooms and Guests2 Guests, 1 Room