Hotel De Glace, Quebec City
About the Hotel
Hotel De Glace, an annual ice hotel in Quebec City, presents a magical experience reminiscent of a fairy tale. Its architecture resembles an enchanting medieval castle, crafted entirely from ice and snow. Open from January through March, it attracts couples, families, and friends seeking a unique accommodation. The hotel is located near the popular Valcartier complex, offering a range of winter activities.
Location
Located 28 km from Gare du Palais and 25 km from Quebec/Jean Lesage International Airport, Hotel De Glace is easily accessible. Nearby, the Valcartier complex offers a range of amenities, including a nightclub, bar, and gym. The hotel is a short distance from various winter activities, including skiing at Village Vacances Valcartier. Guests can also explore golf at Club de Golf Lorette and Golf Royal Charbourg.
Rooms
Guests experience temperatures between -3 and -5 degrees Celsius in their rooms. Each stay includes an arctic sleeping bag, ensuring comfort amidst the cold. Access to a room in Hôtel Valcartier allows guests to shower and store their luggage. Alternative bedding arrangements can be made if guests find the temperature too cold.
Eat & Drink
Dining at Hotel De Glace is centered at the O'Grill, featuring classic Quebec fare like salmon tartare, steaks, and glazed duck. Guests can enjoy breakfast at Le Dijon at the nearby Four Points by Sheraton Quebec. A welcome cocktail served in an ice glass is included with each room rate. Meal services cater specifically to the guests of Hotel De Glace.
Leisure & Business
Hotel De Glace offers exciting leisure activities, including three ice bars and lounge areas with a capacity of 400 people. The venue includes a Nordic relaxation area with outdoor spas, hot tubs, and saunas under the stars. An ice slide is available for guests of all ages, adding to the fun. The hotel also emphasizes accessibility, allowing individuals with disabilities to visit.
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Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Car park
- 24-hour reception
Dining
- Restaurant
- Bar/ Lounge area
Location
Reviews and Ratings
I found the hotel to be ideally located in the Valcartier resort area with convenient access to the outside hot tube and Quebec attractions. While the service was a bit unfriendly and unhelpful, the rooms were cozy with a fireplace ambiance, but the price might not fully reflect the overall experience.
The hotel is located in the Valcartier resort area, offering a great setting for a relaxing stay. The rooms are cozy with fireplaces and charming red curtains, although the service can be improved. The outside hot tub adds to the experience, but communication with the staff for inquiries was challenging. Dining featuring regional products is a nice touch, but service and responsiveness need enhancement.
The hotel is located in the Valcartier resort area, offering easy access to the briefing area and an outside hot tub, within the Quebec region. The service was lacking, with unfriendly staff who couldn't answer questions and poor response via customer service email. The dining experience featured juicy steaks but had its drawbacks. The facilities were impressive overall.
A mixed experience at the hotel with cozy rooms and some service issues. The location is convenient with nearby attractions, but the dining and communication need improvement. Prices are reasonable overall.
I had a mixed experience at this hotel. While the location was convenient for the briefing, being in the Quebec area, the service was unfriendly and disappointing. Despite the outside hot tub at the Valcartier resort area being a nice touch, the lack of responsiveness from the staff was a significant drawback.
The hotel is located in the Valcartier resort area with an outside hot tube, offering a tranquil setting for a relaxing stay. The rooms come with a cozy fireplace and charming red curtains, creating a warm ambiance. Unfortunately, the service was unfriendly and unhelpful, making it challenging to get assistance. The dining experience, while offering organic fruits, left much to be desired. The facilities at the hotel were decent, but the lack of responsiveness from the staff detracted from the overall experience.
The hotel offers a cozy stay with charming rooms featuring fireplaces and red curtains. The service was lacking friendliness and responsiveness, making interactions somewhat disappointing. Situated in the Valcartier resort area, the location provides easy access to the briefing area. The dining experience revolves around artisan bread, offering a unique culinary touch. Despite these aspects, the facilities are well-maintained, ensuring a comfortable stay.
The hotel is situated in the Quebec area, with an outside hot tube, and close to the Valcartier resort area. The rooms offer a cozy ambiance with a fireplace, red curtains adding a touch of elegance, and a fireplace for extra warmth. However, the service was unfriendly, and communication was challenging, especially through customer service channels. Nevertheless, the location is convenient for exploring the Quebec area and enjoying the outdoor hot tube. The facilities provided at the hotel are satisfactory.
I enjoyed my stay at the hotel overall, but there were some ups and downs. The rooms were comfortable and cozy with lovely red curtains, but not having a fireplace as described was a bit disappointing. Unfortunately, the service fell short as the staff seemed unfriendly and unhelpful even though I remained respectful and there were issues with communication through customer service. The location, however, was quite convenient being in the Valcartier resort area, but the briefing area could be more clearly marked. Dining options were average with a selection of cured meats; nothing outstanding. The facilities were decent overall, but there is room for improvement.
The hotel is ideally located in the Valcartier resort area, offering a relaxing stay. The rooms are cozy and clean, but the service could be more attentive. The home-made ice cream is a pleasant dining highlight, adding a touch of sweetness to the stay.
I had a mixed experience at the hotel. The rooms were cozy with a nice fireplace and red curtains, but the service fell short as they were unfriendly and unhelpful despite my respectful attitude. The location was convenient within the Valcartier resort area, but the dining options were not up to par with high-quality products.
This hotel is a mixed bag - cozy and charming rooms with fireplaces but disappointing service. The location is ideal for exploring the Valcartier resort area, but the unfriendly service stands out. The lack of responsiveness through customer service is a downside. Overall, a quaint stay with pros and cons.
The hotel had a cozy atmosphere with lovely red curtains and a charming fireplace in the room. The service was a bit lacking, as the staff seemed unfriendly and didn't provide helpful answers despite my respectful approach. The location was ideal for relaxation, especially with an outside hot tub in the Quebec area nearby. The dining experience offered fresh unlimited pancakes, which was a delightful treat. Overall, a mixed experience with some highlights and drawbacks.
The hotel is ideally located in the Valcartier resort area, perfect for exploring the surrounding attractions. The rooms are cozy and clean with charming red curtains, offering a relaxing atmosphere. However, the service was disappointing as the staff seemed unfriendly and unhelpful, lacking the expected level of hospitality. The outside hot tub was a great feature, adding a touch of luxury to the stay.
I really enjoyed my stay at the hotel. The rooms were cozy, but I wish they had better service. The location was excellent for the briefing and relaxing in the outside hot tube. I missed having a dining option at the hotel, focusing only on local pastries.